Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gabriel Lopez

Gabriel Lopez

September 19, 2025

5  out of  5
rating by Gabriel Lopez
"Very pleasant. Resolved and created new business for auto insurance"
Profile photo of Berenice Gallegos

Berenice Gallegos

September 19, 2025

5  out of  5
rating by Berenice Gallegos
"Víctor es Súper amable en todo momento nos sentimos con mucha confianza realmente lo recomendamos"
Profile photo of Kevin Gomez

Kevin Gomez

September 12, 2025

5  out of  5
rating by Kevin Gomez
"Excellent Service! 100 % Recommend"
Profile photo of Irma Rodriguez

Irma Rodriguez

September 11, 2025

5  out of  5
rating by Irma Rodriguez
"Exelente atencion y profesionalismo de Giovanni Serrano!! Gracias por hacerme parte de State Farm 👍🙏❤️"
We responded:
"Muchas gracias por tus excelentes comentarios! Nos alegra saber que la atención y profesionalismo de Giovanni Serrano superaron tus expectativas. Estamos orgullosos de darte la bienvenida a la familia State Farm. ¡Gracias por confiar en nosotros!"
Profile photo of Anderson D.

Anderson D.

September 10, 2025

5  out of  5
rating by Anderson D.
"Johann was very patient, well spoken, helpful and goes above and beyond for you!"
We responded:
"Thank you for your wonderful review Anderson! We're glad to hear that Johann’s patience, clear communication, and dedication made a positive impact. We appreciate your kind words and are here to support you whenever you need us!"
Profile photo of jose angel miranda

jose angel miranda

September 10, 2025

5  out of  5
rating by jose angel miranda
"Agradezco a Víctor por su ayuda y agradezco su comprensión es una excelente persona y una gran competencia para otras aseguradoras"
We responded:
"Muchas gracias Jose por tus amables palabras y por valorar el apoyo y la comprensión de Víctor. Nos alegra saber que su profesionalismo y dedicación marcaron la diferencia. Estamos aquí para seguir ofreciéndote el mejor servicio cuando lo necesites. ¡Gracias por confiar en nosotros!"
Profile photo of David Lark

David Lark

September 4, 2025

5  out of  5
rating by David Lark
"Victor was both diligent and politely persistent. He was professional throughout, making sure that we had the appropriate home and auto coverage. Highly recommended!"
We responded:
"Thank you so much David for your kind words and positive feedback! We're thrilled to hear that Victor provided diligent, professional, and attentive service to ensure you had the right home and auto coverage. Your recommendation means a lot to us! If you ever need assistance in the future, we're here to help."
Profile photo of Cruz 3214

Cruz 3214

August 28, 2025

5  out of  5
rating by Cruz 3214
"I had an amazing experience receiving help from Israel. He made sure that I got help with everything I needed and was extremely professional. He’s the man!"
We responded:
"Thank you so much for your wonderful feedback! Israel is thrilled to hear you had an amazing experience and that he could assist you with everything you needed. He truly appreciates your kind words—he’s here anytime you need help!"
Profile photo of Adriana Rodriguez

Adriana Rodriguez

August 25, 2025

5  out of  5
rating by Adriana Rodriguez
"Great insurance! Thank you Israel for being so helpful."
We responded:
"Thank you so much for your kind words Adriana! Israel is happy to hear that you had a great experience and was able to help. If you ever need anything else, feel free to reach out—we’re always here for you!"
Profile photo of Javier Bautista

Javier Bautista

August 25, 2025

5  out of  5
rating by Javier Bautista
"Mil Gracias a Israel por su servicio y atención al cliente lo recomiendo mucho hace muy bien su trabajo"
We responded:
"¡Muchísimas gracias por tus amables palabras! Israel se siente muy agradecido por tu recomendación y está feliz de haber podido brindarte un excelente servicio y atención. Si necesitas algo más, no dudes en contactarnos. ¡Aquí estamos para ayudarte!"
Profile photo of Ana Karen Camacho

Ana Karen Camacho

August 25, 2025

5  out of  5
rating by Ana Karen Camacho
"Special thank you to Israel B. Such a nice, respectful person."
We responded:
"Thank you so much for your kind words! Israel truly appreciates the special shoutout and is glad to have been able to assist you. If you ever need anything else, we’re always here to help!"
Profile photo of Francisco Sanchez

Francisco Sanchez

August 24, 2025

5  out of  5
rating by Francisco Sanchez
"Israel is the man you want for the job!"
We responded:
"Hey Francisco thank you so much for the awesome compliment! Israel is thrilled to hear that and is always ready to help. If you ever need anything else, don’t hesitate to reach out!"
Profile photo of Alfonso Trejo

Alfonso Trejo

August 24, 2025

5  out of  5
rating by Alfonso Trejo
"Big shout out to Israel for the help!"
We responded:
"Thank you so much for the shoutout! Israel really appreciates it and is glad he could help. If you ever need anything else, just let us know—we’re always here for you!"
Profile photo of Yudeli Alatorre

Yudeli Alatorre

August 23, 2025

5  out of  5
rating by Yudeli Alatorre
"Gracias Israel , por tu ayuda."
We responded:
"¡Muchas gracias por tu comentario! Israel está muy contento de haber podido ayudarte. Si necesitas algo más, no dudes en contactarnos. ¡Aquí estamos para lo que necesites!"
Profile photo of Brandon Almanza

Brandon Almanza

August 23, 2025

5  out of  5
rating by Brandon Almanza
"Long story short If you want great coverage AND a good laugh, go see Israel. Just don’t be surprised if you leave with better insurance and a new best friend."
We responded:
"Thanks a bunch for the great review! Israel loves making the insurance process easy and fun, so it’s awesome to hear you enjoyed both. We’re glad you walked away with solid coverage—and maybe even a new buddy. Whenever you need anything, just reach out!"
Profile photo of Melody Jennings

Melody Jennings

August 22, 2025

5  out of  5
rating by Melody Jennings
"This agent office has exceeded my expectations in providing me & my family with various insurance policies. Victor Martinez is extremely knowledgeable and customer focused. He answers all questions, concerns and provides updates with quick turnaround time. I’ve had previous experience with a different SF agent and while I loved the State Farm products, I didn’t love the customer service. I’m so glad I found Giovanni Serrano’s office and team! I highly recommend this location for your insurance needs."
We responded:
"Thank you so much Melody for your thoughtful and detailed review! We’re thrilled to hear that Victor and the entire Giovanni Serrano team have exceeded your expectations and provided the attentive, knowledgeable service you deserve. It means a lot to know you feel confident and well cared for with us. We truly appreciate your recommendation and look forward to supporting you and your family for years to come!"
Profile photo of Esteban Soto

Esteban Soto

August 22, 2025

5  out of  5
rating by Esteban Soto
"I just wanted to shout out Israel for providing me with excellent customer service. He was very nice and knowledgeable and I recommend ya’ll ask for Israel, he will not disappoint."
We responded:
"Hey Esteban thank you so much for the awesome shoutout! Israel is thrilled to hear you had such a positive experience. Your recommendation means a lot to us, and we’re always here to help whenever you need. Don’t hesitate to reach out! "
Profile photo of Daniel Rivera

Daniel Rivera

August 21, 2025

5  out of  5
rating by Daniel Rivera
"Props to Israel!"
We responded:
"Thank you so much for the great review! Israel really appreciates the shoutout and is happy to hear you had a positive experience. We’re always here whenever you need us! "
Profile photo of David Gutierrez

David Gutierrez

August 21, 2025

5  out of  5
rating by David Gutierrez
"Really Great Customer Service, Israel Helped completely guide me through my vehicles insurance"
We responded:
"Thank you so much for your wonderful feedback! Israel is glad he could guide you through your vehicle’s insurance and make the process smooth. If you ever have any questions or need assistance, don’t hesitate to reach out! "
Profile photo of Edwin Montoya

Edwin Montoya

August 21, 2025

5  out of  5
rating by Edwin Montoya
"I really appriciated Israel for the service and everything he did."
We responded:
"We thank you so much for your kind words! Israel is thrilled to hear that you appreciated the service and support he provided. We’re always here if you need anything else! "
Profile photo of Bryan

Bryan

August 21, 2025

5  out of  5
rating by Bryan
"Victor is always easy to work with has always taken good care of my family and I and anyone I refer to him definitely recommend asking for Victor!"
We responded:
"We really appreciate your thoughtful review! Victor is dedicated to taking great care of you and your family, and it means a lot to hear that you’d recommend him to others. Thanks for trusting us—we’re here anytime you need support!"
Profile photo of Sean Kim

Sean Kim

August 21, 2025

5  out of  5
rating by Sean Kim
"Israel is a great, and his time efficiency is excellent!"
We responded:
"Thank you so much for your kind words! Israel takes pride in providing efficient and helpful service, and it’s wonderful to hear that it made a difference for you. If you ever need anything else, we’re always here to help!"
Profile photo of Alex Sanchez

Alex Sanchez

August 21, 2025

5  out of  5
rating by Alex Sanchez
"I can’t believe how amazing the service provided to me by Israel was. Everywhere else I have struggled and wanted the stress to end and he made it possible. Big shout out to him!!!"
We responded:
"I’m so glad to hear that Israel was able to make things easier for you when others couldn’t. He really cares about making the process smooth and stress-free. Thanks for the big shoutout—it means a lot! If you ever need anything else, we’re always here to help."
Profile photo of IBFCB Barca

IBFCB Barca

August 21, 2025

5  out of  5
rating by IBFCB Barca
"Shout out to Israel and the team great service and very helpful with every question I had"
We responded:
"Thanks so much for the shoutout! Israel and the team really appreciate it. We’re glad we could help with all your questions and make things easier for you. Anytime you need anything, just reach out—we’ve got you covered!"
Profile photo of Israel Bautista

Israel Bautista

August 21, 2025

5  out of  5
rating by Israel Bautista
"Shout out to Israel great service to the team"
We responded:
"Thank you so much for the shoutout! Israel is thrilled to hear you enjoyed the service down to the last detail. We appreciate your support and are always here whenever you need us!"