
State Farm® Insurance Agent Giovanni Serrano
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Downie
July 30, 2025
"Best insurance experience hands down quick easy and simple others like to waist time but Mr Serrano was straight to the point a seamless and painless process Thank You Sir continue to spread peace of mind!"
"Thank you so much john for your kind words and 5-star review! We're thrilled to hear that Johann was able to provide you with a quick, easy, and seamless insurance experience. Your satisfaction means a lot to us, and we'll be sure to share your compliments with him. Thanks again for choosing us and for encouraging us to continue spreading peace of mind!"
Abimbola Adesope
July 26, 2025
"Victor was very patient and professional. He answered all my questions and made sure I understood the policy I was purchasing for my cars with great prices. Highly recommend!"
"Thank you for your kind words! We're happy to hear that Victor was patient and professional, and that he helped you feel confident in your car insurance choices. We appreciate your recommendation and look forward to continuing to serve you!"
Nila Miller
July 25, 2025
"I was with an insurance company that went up all of a sudden with no real explanation and no real person to talk to. State Farm, this location in particular came to my rescue. Their price was competitively low. They were hands on and persistent, not overbearing and annoying, and they locked in a low rate for me. Not to mention my ish bout to drop again because of promotions and safe driving. I am extremely happy and proud to be their customer...they know."
"Thank you for sharing your experience Nila and welcome to our State Farm family! We're so glad our team could come to your rescue and provide you with competitive rates and personalized service. It's great to hear that you're happy with your policy and upcoming savings. We truly appreciate your trust and pride in being a State Farm customer— we're here for you every step of the way!"
Gail Love
July 18, 2025
"I have been very impressed with the State Farm office of Giovanni Serrano in particularly with working with Abby Moreno. Kudos and applause to her. Abby is very pleasant and helpful. Having her in the company is a Bonus. She is knowledgeable and she goes the extra mile to help you. I am very pleased with her support in getting both a life insurance policy, homeowner and car policies. Thank you Abby for all you do."
"Thank you so much for your wonderful feedback! We're delighted to hear that Abby Moreno provided you with exceptional service and went the extra mile to assist you. It's great to know you're pleased with your life, homeowner, and car insurance policies. We’ll be sure to pass along your kind words to Abby and the team. Your support means a lot to us!"
Elicia Barrios
July 17, 2025
"Johann was amazing and made the whole process super easy! I am extremely happy with my policy, thanks to him! Definitely recommend!"
"Thank you so much for your kind words Elicia! We're thrilled to hear that Johann made the process easy and that you're happy with your policy. We truly appreciate your recommendation! If you ever need anything else, feel free to reach out."
Barbara Mairs
July 11, 2025
"Victor was awesome...I highly recommend."
"Thank you Barbara for your wonderful recommendation! We’re glad to hear that Victor provided you with awesome service. We appreciate your support and look forward to assisting you again in the future!"
Darla Rupert
July 8, 2025
"Thank you Victor for following up with me on my quote. You annswered all my questions and concerns. Everything was very satisfactory with my quotes and I look forward to working with State Farm."
"Thank you so much Darla for your kind words! We're thrilled to hear that Victor was able to assist you and address all your questions and concerns. We look forward to working with you and providing you with excellent service through State Farm!"
shannonmlyons
July 3, 2025
"Great job!"
"Thank you so much for your review, I'm glad you had a great experience with Victor! Welcome to our State Farm family! "
Alejandra Lio
June 27, 2025
"I had a great experience working with this agency."
"Thank you so much for your kind words Alejandra! We’re thrilled to hear you had a great experience working with Victor. We look forward to assisting you again in the future! Like a good neighbor, we will be here for you! "
Gagan
June 26, 2025
"I had an amazing experience working with Victor, my State Farm insurance agent. He helped me step-by-step through the entire process of getting quotes for two cars and renters insurance, and he made everything incredibly easy to understand. Victor has a lot of patience and always took the time to explain things clearly, even when I asked the same question more than once. His responses were quick, and he was always available when I needed help. The quotes he provided were very competitive, and I truly appreciated his professionalism, calm attitude, and dedication. I’m really happy with the service I received — thank you, Victor! Highly recommend him to anyone looking for great coverage and even better customer support."
"Thank you so much Gagan for your wonderful review! We're thrilled to hear that Victor provided you with such exceptional service during your insurance journey. It's great to know that his patience, clear explanations, and dedication made the process easy for you. We truly appreciate your recommendation and are glad you found competitive quotes that meet your needs. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. Enjoy your new coverage, and thanks again for choosing us!"
Starla Dickinson
June 25, 2025
"Javon helped me out tremendously with getting insurance. Was patience and explain everything to me. Very kind and understanding."
"Thank you, Starla, for your fantastic review! We're so glad to hear that Johann was able to assist you in securing your insurance. His patience and ability to explain everything clearly are truly valued qualities, and we're thrilled that you found him kind and understanding. If you ever have more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback and thank you for choosing us!"
Roy Cabanez
June 24, 2025
"Very great experience with Victor. Very knowledgeable."
"Thank you so much for your wonderful review Roy! We're thrilled to hear that you had a great experience with Victor and found him knowledgeable. Your feedback means a lot to us, and we look forward to serving you again in the future!"
Abrehat Azanaw
June 19, 2025
"Victor was very kind and helpful. He addressed all of my question, is very knowledgeable and informed me of discounts that I can receive. Victor made this a very smooth process."
"We appreciate your review Abrehat! We are delighted to know you had a great experience with Victor at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. If you have any questions we are always here to help! "
Mireille TANOH
June 19, 2025
"Thank you for your patience"
"Thank you Mireille for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We love having you as our client and we appreciate your time always!"
John K
June 10, 2025
"Had a great experience working with Victor. I was shopping for insurance and he had all the answers I needed and worked to find me the best coverage and at a great rate. Victor was on point with his responses and took great care to add me to their growing customer base."
"Thank you for your fantastic review! We're delighted to hear about your great experience with Victor. It's wonderful to know that he was able to provide you with the information you needed and help you find the best coverage at a great rate. We truly value your trust and are excited to welcome you to our growing customer base. If you have any further questions or need assistance, please feel free to reach out anytime!"
Carl Pickron
June 7, 2025
"Johann was very honest and nice made me feel like I was wanted to be with State Farm."
"Thank you for your wonderful review! We're so glad to hear that Johann made you feel valued and welcomed at State Farm. Honesty and kindness are important to us, and it's great to know that Johann exemplified these qualities. If you need any further assistance, please don’t hesitate to reach out. We’re here to help!"
Tim Scudder
June 6, 2025
"Very Helpful and Polite"
"Thank you so much for your kind words! We're thrilled to hear that you found our service helpful and polite. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with Johann. If you need anything else, don’t hesitate to reach out!"
clifford akuma
June 5, 2025
"they were supper helpful especially Abby she help me save a a lot of money"
"Thank you Clifford so much for your fantastic review! We're thrilled to hear that Abby was able to assist you and help you save money. Our team strives to provide the best service possible, and it's wonderful to know that you had a positive experience. If you need any further assistance, don't hesitate to reach out. We look forward to serving you again!"
James Nguyen
June 4, 2025
"I had a fantastic experience working with Victor on my auto policy. He was exceptionally helpful in answering my questions and assisting me in choosing the correct policy coverage, making sure I wasn't paying for options I didn't need. Highly recommend anyone looking for insurance to contact them and see if they can help you find the right policy and coverage for your specific needs. Couldn't be happier with the service I received--bravo to Giovanni and his team!"
"Thank you so much James for your kind words and this fantastic 5-star review! We're thrilled to hear that Victor provided you with exceptional service and helped you find the perfect auto policy for your needs. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you ever have any more questions or need assistance in the future, don’t hesitate to reach out. Bravo to you for choosing us, and we look forward to serving you again!"
Jeff Gómez
June 4, 2025
"The treatment and service that Johann provided was excellent! Recommeded 💯"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
GELSi NuneZ
June 3, 2025
"Súper y excelente servicio xq se tomó el tiempo suficiente para explicar todas mis dudas 100% GRCIAS VICTOR POR SER MUY AMABLE"
"¡Muchas gracias Gelsi por tu reseña! Nos alegra saber que Victor pudo tomarse el tiempo para aclarar todas tus dudas y brindarte un servicio excelente. Su amabilidad y dedicación son muy valoradas. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Graciela Bermejo
May 22, 2025
"Friendly and knowledgeable. Went above and beyond to get me the best rate possible according to my specific needs!"
"Graciela, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Oseneme rita Ebih
May 20, 2025
"the person that attended to me did a very Good job, he was so patient, the price was really Good ,his name is Johann, he’s very nice he will give u all the options"
"Thank you Oseneme so much for your fantastic review! We're thrilled to hear that Johann provided you with excellent service and took the time to explain all your options. Your kind words and recognition of his patience mean a lot to us. We strive to offer great value and customer care, and it's wonderful to know we hit the mark with you. We look forward to serving you again soon!"
Theophilus Salami
May 20, 2025
"Great work johann"
"Thank you Theophilus for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Johann does everything I can to go above and beyond, and we will continue to provide that standard of excellence! If you ever have any questions or need assistance, we’re here to help! "
jesse paniagua
May 19, 2025
"Excellent customer service. Got great quote from Abby. Thanks for adding me with State Farm."
"Thank you, Jesse! I'm so glad to hear that you had a great experience with Abby and that you found a quote that works for you. Welcome to State Farm! If you have any questions or need further assistance, don’t hesitate to reach out. We’re here to help!"