State Farm® Insurance Agent Giovanni Serrano

"This State Farm office is led by a truly hardworking and professional team that genuinely cares about people and the community they serve. Their communication, leadership, and commitment to helping others stand out in everything they do. It’s always refreshing to work alongside professionals who are responsive, knowledgeable, and dedicated to creating a positive experience for both their team and customers. You can tell this office values relationships and operates with integrity. Highly recommend connecting with this office if you’re looking for a team that goes above and beyond."

"Very pleasant and knowledgeable"

"It was okay while starting the policy, by the next month I realized I wasn’t being charged the full amount for my policy, I reached out to have someone check and never received a response, i continued to submit the full amount payment. I checked again and my policy was completely gone. 0 communication, terrible customer service and experience"

"Victor helped me get set up with my State Farm insurance and made the whole process super easy and quick. He found me a great rate and was very responsive the entire time. Customer service was excellent—definitely recommend working with him!"

"Giovanni is so awesome! He helped me with life insurance and I’m so grateful, I didn’t think I could afford it and he walked me through the options and I’m very happy with what I was able to get to protect my daughters. Thank you Giovanni!"

"Check and let me know"

"My agent was very helpful. He understood my needs And I would recommend him to all my friends and family. He is an awesome individual. You guys should be proud of him cause I am. His name Johann"

"I was looking to switch Car Insurance to save money, and Johann Castillo from State Farm reached out to me and quoted me that exact same day within minutes! He has been very patient with me due to me not having time to get back with him because of work, but he never gave up and is very clear on everything u ask about the insurance. He is very nice, and understanding and doesn't make you feel like your under pressure 😊 I HIGHLY RECOMMEND him for future people wanting to switch over on their insurance, you will NOT be disappointed!"

"Victor was very friendly and provided great customer service. Thanks for all your help."

"Johann gave me excellent service"

"Thank you Israel good primero and good work"

"Amazing service and save us a ton of money. They also explained and walked us through everything. Amazing customer service ❤️🤗"

"I had such a great experience with Johann! He was absolutely amazing — thorough, patient, and made sure I understood every part of the process. He took the time to answer all my questions and really made me feel confident in the decisions I was making. On top of that, he was so personable and easy to talk to that I almost forgot I was even handling business. It didn’t feel stressful or overwhelming at all. If you’re looking for someone knowledgeable, professional, and genuinely pleasant to work with, I highly recommend him!"

"Very Knowledgeable and Very Efficient"

"Victor did a God job he answered all my questions and helped me through the whole process thank you Victor"

"Giovanni was great and was very knowledgeable. He was able to get me a great rate on my auto insurance."

"Giovanni was seriously great to work with. He helped me get my auto insurance set up and also bundled it with my other policies, which ended up saving me a lot more than I expected. He explained everything in a way that actually made sense and made the whole process easy. I really appreciated how straightforward and helpful he was. Highly recommend!"

"Victor was very patient with . Me a d very nice."

"Good"

"Was very helpful and clear, made the process really easy!"

"Israel Bautista was absolutely Fantastic at explaining everything, as well as answering ALL my questions! He has my business!"

"I have been working with Victor. He has returned all calls when he said he would and has been so helpful. I would definitely recommend to others."

"I want to thank State Farm for one of their representatives Isreal Bautista he did an awesome job taking care of me with my auto insurance. He made sure I understood everything he stayed on the phone with me and guided me through every step of the way with downloading the app and making sure I was comfortable with everything we need more people like him to make sure we understand what we’re gettingThank you again Isreal for the help you provided for me today on January 30, 2026"

"Victor was courteous and answered all my questions. He returned my calls in a timely manner and "walked" me through the application process.Glad to be insured though State Farm. Will recommend this agency to friends and family."

"Isreal the agent that helped through this process was beyond helpful! He helped me through the process so easily and went above and beyond. I’ll definitely be keeping State Farm because of him!"