
State Farm® Insurance Agent Giovanni Serrano
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gabriel Lopez
September 19, 2025
"Very pleasant. Resolved and created new business for auto insurance"
Berenice Gallegos
September 19, 2025
"Víctor es Súper amable en todo momento nos sentimos con mucha confianza realmente lo recomendamos"
Kevin Gomez
September 12, 2025
"Excellent Service! 100 % Recommend"
Irma Rodriguez
September 11, 2025
"Exelente atencion y profesionalismo de Giovanni Serrano!! Gracias por hacerme parte de State Farm 👍🙏❤️"
"Muchas gracias por tus excelentes comentarios! Nos alegra saber que la atención y profesionalismo de Giovanni Serrano superaron tus expectativas. Estamos orgullosos de darte la bienvenida a la familia State Farm. ¡Gracias por confiar en nosotros!"
Anderson D.
September 10, 2025
"Johann was very patient, well spoken, helpful and goes above and beyond for you!"
"Thank you for your wonderful review Anderson! We're glad to hear that Johann’s patience, clear communication, and dedication made a positive impact. We appreciate your kind words and are here to support you whenever you need us!"
jose angel miranda
September 10, 2025
"Agradezco a Víctor por su ayuda y agradezco su comprensión es una excelente persona y una gran competencia para otras aseguradoras"
"Muchas gracias Jose por tus amables palabras y por valorar el apoyo y la comprensión de Víctor. Nos alegra saber que su profesionalismo y dedicación marcaron la diferencia. Estamos aquí para seguir ofreciéndote el mejor servicio cuando lo necesites. ¡Gracias por confiar en nosotros!"
David Lark
September 4, 2025
"Victor was both diligent and politely persistent. He was professional throughout, making sure that we had the appropriate home and auto coverage. Highly recommended!"
"Thank you so much David for your kind words and positive feedback! We're thrilled to hear that Victor provided diligent, professional, and attentive service to ensure you had the right home and auto coverage. Your recommendation means a lot to us! If you ever need assistance in the future, we're here to help."
Cruz 3214
August 28, 2025
"I had an amazing experience receiving help from Israel. He made sure that I got help with everything I needed and was extremely professional. He’s the man!"
"Thank you so much for your wonderful feedback! Israel is thrilled to hear you had an amazing experience and that he could assist you with everything you needed. He truly appreciates your kind words—he’s here anytime you need help!"
Adriana Rodriguez
August 25, 2025
"Great insurance! Thank you Israel for being so helpful."
"Thank you so much for your kind words Adriana! Israel is happy to hear that you had a great experience and was able to help. If you ever need anything else, feel free to reach out—we’re always here for you!"
Javier Bautista
August 25, 2025
"Mil Gracias a Israel por su servicio y atención al cliente lo recomiendo mucho hace muy bien su trabajo"
"¡Muchísimas gracias por tus amables palabras! Israel se siente muy agradecido por tu recomendación y está feliz de haber podido brindarte un excelente servicio y atención. Si necesitas algo más, no dudes en contactarnos. ¡Aquí estamos para ayudarte!"
Ana Karen Camacho
August 25, 2025
"Special thank you to Israel B. Such a nice, respectful person."
"Thank you so much for your kind words! Israel truly appreciates the special shoutout and is glad to have been able to assist you. If you ever need anything else, we’re always here to help!"
Francisco Sanchez
August 24, 2025
"Israel is the man you want for the job!"
"Hey Francisco thank you so much for the awesome compliment! Israel is thrilled to hear that and is always ready to help. If you ever need anything else, don’t hesitate to reach out!"
Alfonso Trejo
August 24, 2025
"Big shout out to Israel for the help!"
"Thank you so much for the shoutout! Israel really appreciates it and is glad he could help. If you ever need anything else, just let us know—we’re always here for you!"
Yudeli Alatorre
August 23, 2025
"Gracias Israel , por tu ayuda."
"¡Muchas gracias por tu comentario! Israel está muy contento de haber podido ayudarte. Si necesitas algo más, no dudes en contactarnos. ¡Aquí estamos para lo que necesites!"
Brandon Almanza
August 23, 2025
"Long story short If you want great coverage AND a good laugh, go see Israel. Just don’t be surprised if you leave with better insurance and a new best friend."
"Thanks a bunch for the great review! Israel loves making the insurance process easy and fun, so it’s awesome to hear you enjoyed both. We’re glad you walked away with solid coverage—and maybe even a new buddy. Whenever you need anything, just reach out!"
Melody Jennings
August 22, 2025
"This agent office has exceeded my expectations in providing me & my family with various insurance policies. Victor Martinez is extremely knowledgeable and customer focused. He answers all questions, concerns and provides updates with quick turnaround time. I’ve had previous experience with a different SF agent and while I loved the State Farm products, I didn’t love the customer service. I’m so glad I found Giovanni Serrano’s office and team! I highly recommend this location for your insurance needs."
"Thank you so much Melody for your thoughtful and detailed review! We’re thrilled to hear that Victor and the entire Giovanni Serrano team have exceeded your expectations and provided the attentive, knowledgeable service you deserve. It means a lot to know you feel confident and well cared for with us. We truly appreciate your recommendation and look forward to supporting you and your family for years to come!"
Esteban Soto
August 22, 2025
"I just wanted to shout out Israel for providing me with excellent customer service. He was very nice and knowledgeable and I recommend ya’ll ask for Israel, he will not disappoint."
"Hey Esteban thank you so much for the awesome shoutout! Israel is thrilled to hear you had such a positive experience. Your recommendation means a lot to us, and we’re always here to help whenever you need. Don’t hesitate to reach out! "
Daniel Rivera
August 21, 2025
"Props to Israel!"
"Thank you so much for the great review! Israel really appreciates the shoutout and is happy to hear you had a positive experience. We’re always here whenever you need us! "
David Gutierrez
August 21, 2025
"Really Great Customer Service, Israel Helped completely guide me through my vehicles insurance"
"Thank you so much for your wonderful feedback! Israel is glad he could guide you through your vehicle’s insurance and make the process smooth. If you ever have any questions or need assistance, don’t hesitate to reach out! "
Edwin Montoya
August 21, 2025
"I really appriciated Israel for the service and everything he did."
"We thank you so much for your kind words! Israel is thrilled to hear that you appreciated the service and support he provided. We’re always here if you need anything else! "
Bryan
August 21, 2025
"Victor is always easy to work with has always taken good care of my family and I and anyone I refer to him definitely recommend asking for Victor!"
"We really appreciate your thoughtful review! Victor is dedicated to taking great care of you and your family, and it means a lot to hear that you’d recommend him to others. Thanks for trusting us—we’re here anytime you need support!"
Sean Kim
August 21, 2025
"Israel is a great, and his time efficiency is excellent!"
"Thank you so much for your kind words! Israel takes pride in providing efficient and helpful service, and it’s wonderful to hear that it made a difference for you. If you ever need anything else, we’re always here to help!"
Alex Sanchez
August 21, 2025
"I can’t believe how amazing the service provided to me by Israel was. Everywhere else I have struggled and wanted the stress to end and he made it possible. Big shout out to him!!!"
"I’m so glad to hear that Israel was able to make things easier for you when others couldn’t. He really cares about making the process smooth and stress-free. Thanks for the big shoutout—it means a lot! If you ever need anything else, we’re always here to help."
IBFCB Barca
August 21, 2025
"Shout out to Israel and the team great service and very helpful with every question I had"
"Thanks so much for the shoutout! Israel and the team really appreciate it. We’re glad we could help with all your questions and make things easier for you. Anytime you need anything, just reach out—we’ve got you covered!"
Israel Bautista
August 21, 2025
"Shout out to Israel great service to the team"
"Thank you so much for the shoutout! Israel is thrilled to hear you enjoyed the service down to the last detail. We appreciate your support and are always here whenever you need us!"