State Farm® Insurance Agent Giovanni Serrano
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anthony Coleman
December 18, 2025
"Johann was great in walking me through the process for my auto coverage for my new car. He was knowledgeable and he explained everything to where I could understand it."
Charity Mondi
December 18, 2025
"Johann was amazing to work with! He helped me get the best price with great coverage and followed up consistently to make sure everything was set up correctly. He even checked in to confirm I received my Beacon device. Super professional, responsive, and easy to work with — highly recommend!"
Chizoma Oparaji
December 15, 2025
"Very thorough and professional! Thank you very much"
Najeeb Ghani
December 15, 2025
"Great people great services 10 out 10 My agent is victor he is very prof. And and very helpfull to complete my insurance policy"
Michelle Vega
December 3, 2025
"Israel Bautista fue mi agente en seguri de auto y tengo que decir que el servicio fue excelente, muy amable y paciente !!"
"¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que Israel Bautista te brindó un servicio excelente y que su amabilidad y paciencia hicieron la diferencia. Estamos aquí para ayudarte en lo que necesites. ¡Saludos!"
Stephanie Rodriguez
November 26, 2025
"Amazing service!! Israel Bautista was extremely helpful and patient with my mom and I. He made the process quick and stress free. Extremely grateful for the care and professionalism. Highly recommended!"
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Israel provided helpful, patient, and professional service to you and your mom. Your satisfaction means a lot to us, and we're grateful for the opportunity to assist you. If you ever need anything else, please don't hesitate to reach out!"
LaShunda Culclager
November 21, 2025
"I recently had the pleasure of working with a young man named Johann, who helped me secure auto insurance, and the experience was truly exceptional. He took the time to really listen to what I needed and made sure every option he presented aligned with my priorities. His professionalism, patience, and genuine desire to help made the whole process smooth and stress-free. I truly appreciated how attentive he was and how carefully he explained everything. If you’re looking for someone who actually cares about your needs and works hard to meet them, I highly recommend him! Johann, think of me whenever discounts are being offered. I need them AND want them😂😂😂😂"
"Thank you so much for your wonderful review LaShunda! We're thrilled to hear that Johann provided you with exceptional service and took the time to understand your needs. Your kind words about his professionalism and attentiveness mean a lot to us. We'll be sure to pass along your message (and your discount requests!) to Johann. Thanks again for choosing us and for your high recommendation! 😊🚗🎉"
Nick B
November 19, 2025
"Victor was very helpful. Explained everything well and made the process quick and easy."
"Thank you for your wonderful feedback Nick! We’re glad to hear that Victor was able to explain everything clearly and make the process quick and easy for you. Your satisfaction is our priority, and we appreciate you choosing us for your insurance needs! "
Chris Clay
November 9, 2025
"Victor did a great job in helping me in exactly the way that I asked in a swift concise manner. The office environment that Mr. Serrano has setup made for the most enjoyable insurance buying experience I’ve been a part of."
"Chris my buddy from high school, Thank you so much for your kind words! We’re thrilled to hear that Victor was able to assist you exactly as you needed in a swift and concise way. We take great pride in creating a welcoming office environment, and it’s wonderful to know it made your insurance buying experience enjoyable. We appreciate your trust and look forward to serving you again in the future!"
Blanca Alarcon
November 6, 2025
"Sr.Johann fue super amable y con mucha paciencia para explicar cada paso de las cobertura. Super gran agente gracias"
"Muchas gracias por tus amables palabras Blanca. Nos alegra saber que el Sr. Johann pudo brindarte la paciencia y claridad que necesitabas para entender cada detalle de las coberturas. Estamos aquí para ayudarte en lo que necesites. ¡Gracias por confiar en nosotros!"
Bryan Infante
November 5, 2025
"Excelente atención Giovanni serrano"
"Muchas gracias por tu comentario! Nos alegra saber que recibiste una excelente atención de parte de Giovanni Serrano. Estamos aquí para ayudarte siempre que lo necesites!"
Reinaldo Menendez
November 4, 2025
"Very pacient and knowledgeable answered all my cuestions gave me different options was competitive with pricing. Totally satisfied with the service received."
"Thank you so much for your kind words Reinaldo! We're glad to hear that you found our team patient, knowledgeable, and helpful throughout the process. Providing competitive options and excellent service is our priority. We truly appreciate your trust and look forward to assisting you again in the future"
Johnny Tony
October 28, 2025
"Giovanni, tu representante es un vendedor de primero. Dale un aumento."
"¡Muchas gracias por tus amables palabras! Nos alegra saber que Giovanni te brindó un excelente servicio. Le haremos llegar tu reconocimiento. ¡Esperamos seguir atendiéndote con la misma calidad!"
Lori Eddy
October 27, 2025
"I had been looking for insurance for a couple weeks for the truck I just started using and every single company that I spoke with wanted $250 and up for state minimum all because I am single one vehicle and credit but Israel worked on it with diligence and put every discount that applied for me and got it down to just a little over $100 and I’m good with that after all it has been some time since I had auto insurance in my name. Thank you for everything and thank you for caring enough to take your work home with you incase I was able to pay and start it on a Sunday you are the best 💜 💯"
"Thank you so much for your wonderful review Lori! We're thrilled that Israel was able to find the best coverage for you at a great price, and that his dedication made a difference. It's our goal to provide personalized service and care, and we're glad that it showed. We appreciate your trust and kind words—if you ever need anything else, we're here for you! 💜🚗💯"
Camille Holland
October 26, 2025
"Johann was exceptionally helpful and patient while we shopped for car insurance. He took the time to explain our options clearly, was always professional, and followed up promptly to make sure everything went smoothly. We were so impressed with his knowledge and customer service that we decided to switch our homeowners insurance to him as well. It’s rare to find someone so dedicated and easy to work with. We’re truly grateful for his help and highly recommend him!"
"Thank you so much for your kind words and detailed feedback Camille! We're delighted to hear that Johann provided you with exceptional service, clear explanations, and professional support throughout your car insurance search. It means a lot to us that you trusted him with your homeowners insurance as well. We truly appreciate your recommendation and look forward to continuing to serve you with the same dedication and care!"
Corpse Grinder Ken
October 24, 2025
"It was all done over the phone. Giovanni Serrano and staff were a great help, very professional. Everything went very smooth. He and his staff are definitely an asset to the company. Highly recommended!!! ☆☆5☆☆"
"Thank you for your fantastic review Ken! We're glad to hear that Giovanni Serrano and our team provided professional and smooth service over the phone. Your kind words mean a lot to us, and we truly appreciate your recommendation. We're always here to help whenever you need us!"
McKinzee Adams
October 24, 2025
"Johann was awesome. Saved us money on auto and homeowners and was very responsive! Described each coverage! Even helped explain coverages on a motorcycle policy when he couldn’t beat the price! Would recommend this agency and Johann to everyone! Thank you!!!!!"
"Thank you so much for your wonderful feedback! We're thrilled to hear that Johann was able to assist you so effectively and provide clear explanations. It's great to know he helped you save money and guided you even when a better price wasn’t available. We truly appreciate your recommendation and look forward to serving you again in the future!"
Ronny_alejo Salazar
October 20, 2025
"Excelente asistencia y de mucha ayuda sus servicios"
"Muchas gracias Ronny por tu amable comentario! Nos alegra saber que nuestro servicio fue de gran ayuda para ti. Estamos siempre aquí para asistirte en lo que necesites!"
Ebony ART
October 15, 2025
"Victor was great. His very fluid and adaptable personality made things a breeze."
"Thank you so much for your kind words! I’m glad to hear that our approach made things easy and smooth for you. It was a pleasure working with you!"
adrian valdez jr
October 10, 2025
"Victor was great! He was very attentive and honest. My current insurance provider treated me like another number. Even made me feel unwelcome after I reached out for help."
"Thank you so much for your kind words Adrian! We’re thrilled to hear that Victor provided you with attentive and honest service. It’s important to us that every client feels valued and supported, and we’re glad Victor was able to deliver that experience. If you ever need anything else, please don’t hesitate to reach out!"
Pedro Maldonado
October 9, 2025
"buy buena atencion un gran cervicio me pusieron el techo de ka casa"
"Thank you for the fantastic 5-star review! We’re so happy to hear you had a great experience. Your feedback is truly appreciated, and we’re grateful for your support. If you ever need anything or have any suggestions, please feel free to reach out. We look forward to serving you again soon! "
Lili gallegos
October 3, 2025
"Excelente precio, servicio y amabilidad"
"Muchas gracias por tu excelente comentario! Nos alegra saber que estás satisfecho con nuestro precio, servicio y amabilidad. ¡Esperamos seguir atendiéndote con la misma calidad!"
Hector Galarraga
September 30, 2025
"Giovani es un excelente agente lo felicito por su buen trabajo y gracias."
"Muchas gracias por tus amables palabras! Nos alegra saber que Giovani te brindó un excelente servicio. Le haremos llegar tus felicitaciones. Gracias por confiar en nosotros. ¡Estamos para ayudarte siempre!"
Hanash Basha
September 30, 2025
"She is a good costumer service"
"Thank you for your feedback Hanash! We're glad to hear you had a positive experience with our customer service. If there's anything else we can assist you with, please don't hesitate to reach out! "
Gerardo Leyva
September 30, 2025
"Great customer service and better providing competitive quote for auto insurance. Highly recommend."
"Thank you so much for your kind words Gerardo! We're thrilled to hear you had a great experience with our customer service and found our auto insurance quotes competitive. We truly appreciate your recommendation and look forward to assisting you again in the future!"