State Farm® Insurance Agent Giovanni Serrano
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Terri Chrisman
December 6, 2024
"We recently changed our home and auto to State Farm. Jake was busy hanging out with Patrick Mahomes 😉, so we were helped instead by the awesome Johann who saved us lots of cash. Highly recommend 😀"
Barbara Fodge
December 2, 2024
"I had a great experience with getting my auto & homeowner’s policies, with the assistance of Victor Martinez! He really represented State Farm Ins. extremely well. Victor was very thorough and knowledgeable, made sure to explain everything in detail, and answered all my questions to help me fulfill my exact coverage needs. And I should mention that he has a terrific personality and a pleasure to speak with. Victor Martinez really brought the meaning of Customer Service to a whole new level! I highly recommend giving him a call. Mighty glad I did!"
"Thank you for sharing your experience. I'm glad to hear that Victor was able to assist you with your auto and homeowner’s insurance and address your coverage needs. We appreciate your feedback and recommendation. If you have any further questions, feel free to reach out. "
Loc Vuong
November 26, 2024
"Johann was professional and knowledgeable in helping me transition over from another auto insurance provider! Will be recommending him to family/friends"
"Thank you for your feedback! I’m glad Johann could help make your transition smooth and provide the support you needed. We appreciate you recommending him to your family and friends. If you need anything else, don’t hesitate to reach out. "
Doreen Seldon
November 25, 2024
"We worked with Victor and he went down the line explaining each coverage which made it easier to compare their rates. We’re pleased with our experience. He answered all of our questions and we took the weekend to look things over and the choice was made simple. Thank you, Victor for the great customer service!"
"Thank you for your kind words! I’m glad to hear that Victor was able to guide you through the process and help make your decision easier. We appreciate your feedback and are happy to know you had a good experience. If you need anything else, don’t hesitate to reach out! "
Pascual Elizalde jr
November 21, 2024
"Johann made my car insurance shopping easy and fast in a timely manner. Much appreciation to him and State Farm, for saving me money on car insurance."
"Thank you for taking the time to share your experience. I'm glad to hear that Johann made your insurance process easy and efficient. We aim to provide helpful service, and it's nice to know that we were able to do so. We appreciate your business and look forward to assisting you again in the future. "
cjwilkinscw
November 21, 2024
"Victor was awesome today! He made the process seamless. Victor was very professional and friendly. I will definitely recommend him to friends and family."
"Thank you for your kind words! I’m glad to hear that Victor made your experience seamless and that you found him both professional and friendly. Your recommendation means a lot to us, and we appreciate it. If you need anything else, feel free to reach out! "
Valmore Vera
November 19, 2024
"Estuve en esa agencia para hacer mi aseguranza de mi carro y es muy buena los precios comparados con las demás los agentes que me atendieron fueron muy amables y cordiales en especial el sr víctor martinez les agradezco todas las atenciones para conmigo salí muy satisfecho"
"Gracias por compartir tu experiencia! Nos alegra saber que estás satisfecho con los precios y el servicio que recibiste. Apreciamos tus amables palabras hacia nuestro equipo, especialmente hacia el Sr. Víctor Martínez. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por elegirnos y esperamos seguir atendiéndote en el futuro! "
Michael
November 9, 2024
"Great experiance. Enjoyed working with Victor. Cancelling 2 other polices because of price and having a agency so close to work with in person. Thank You Victor."
"Thank you for your feedback. I’m glad to hear you had a positive experience working with Victor. It’s good to know that the pricing and the convenience of a local agency were helpful in your decision. If you need anything else, feel free to reach out. We appreciate your business and look forward to working with you again. "
Jesler Webster
November 9, 2024
"Victor Martinez did a pretty good job, he explained everything in detail, hire more people like him. I will recommend you guys for sure"
"Thank you for sharing your experience. I’m glad to hear that Victor was able to assist you and explain everything clearly. We appreciate your feedback and will consider it as we continue to improve our services. We look forward to seeing you again soon! "
Jenni
November 7, 2024
"Best insurance company to work with Victor & Abby have amazing customer service and the rates are great. Highly recommend!!"
"Thank you for sharing your feedback! We're glad to hear that Victor and Abby were able to assist you and that you’re happy with our rates. We appreciate your recommendation and look forward to continuing to work with you. If you need anything, feel free to reach out."
Jordan Cruz hernandez
November 7, 2024
"Muy buena persona muy amable podria decir que te hacen sentir en confianza y paciencia bastante"
"Muchas gracias por tus amables palabras. Me alegra saber que te sentiste en confianza y bien atendido. Nuestro objetivo es siempre brindar un servicio amigable y paciente. Si necesitas algo más en el futuro, no dudes en contactarnos. "
Jesús castro
November 6, 2024
"Johann made our insurance transfer fast and easy to understand ,and he also did an awesome job saving us bunch of money."
"Thank you for your kind review, Jesus! I’m glad to hear you had a positive experience with Johann during your visit. We appreciate your recommendation! If you have any questions or need assistance, feel free to reach out. "
cristian estrada
October 28, 2024
"Great costumer service, Victor explained everything clearly, and prefessinally to me, would highly recommend this place for an affordable auto insurace!"
"Cristian, Thank you for your review! I’m glad to hear that Victor provided clear and professional explanations. It’s nice to know you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out! We look forward to seeing you again."
Tuan Vu
October 25, 2024
"Great experience with Victor! He was very helpful and gave us a great deal! We saved $1500 compared to Allstate for better coverage. Thank you, Victor!"
"Tuan, thank you for your review! I’m glad to hear that you had a positive experience with Victor and that you were able to save on your coverage. We appreciate you sharing your thoughts and look forward to helping you again in the future! "
Jay Rosales
October 25, 2024
"Victor was very professional and knowledgeable when it came to helping me get my home and auto insurance. I highly recommend him!"
" Thank you for the kind review! I’m glad to hear you had a great experience with our team. Your support means a lot to us. If you have any questions or need assistance in the future, feel free to reach out. "
TheNeilwill1975
October 24, 2024
"This guys is the real deal, after speaking with him I'm grateful that I have an Agent’s Office. His calm demeanor, exemplified professionalism. He’s a great asset to your Office, and I’m glad he took care of all my needs without being pushy."
"Mr. Williams thank you for the shoutout! I'm glad victor was able to assist you and take care of your insurance needs! Welcome to my Good Neighbor family!"
Rachel Robles
October 24, 2024
"I would like to thank Victor for all of his help. He is very knowledgeable about both auto and homeowners insurance and made the process of understanding everything so much easier. Highly recommended!!!!"
"Rachel, thank you for the 5-star review! I’m glad to hear that Victor was able to help you with your auto and homeowners insurance. His knowledge makes a difference in understanding the process. If you have any more questions or need assistance, feel free to reach out! "
Adilson Zamora
October 22, 2024
"Les recomiendo mucho a Giovanni serrano muy amable y te ayuda en todo excelente persona 100% recomendando"
"Adilson, gacias por tus palabras. Me alegra saber que pude ayudarte y que tuviste una buena experiencia. Aprecio tu recomendación y espero poder asistirte de nuevo en el future. "
Antonio Cordova
October 22, 2024
"Johann y Victor ofrecieron muy buen servicio. Todo al 100% Gracias"
"Antonio, estoy muy feliz de que hayas tenido una experiencia increíble aquí en mi agencia, gracias por darnos la oportunidad de hablar sobre seguros de vida y cuidar de las cosas más importantes, ¡tu familia!"
Tammy Pearce
October 20, 2024
"Victor was very helpful in answering my insurance questions. He's very knowledgeable about both home and business insurance. I'll be bringing all of my policies to his office."
"Tammy, I appreciate you sharing your experience! I’m glad to hear that Victor was helpful in answering your insurance questions and that you found him knowledgeable about home and business insurance. I will pass along your kind words to him. We look forward to assisting you with your coverage moving forward. If you have any other questions or need support, feel free to reach out. "
Adrian Carrillo
October 18, 2024
"Victor was very professional with all the questions I had regarding my State Farm policy. Highly recommend, thanks for all your help!"
"Adrian, thank you for your feedback! I’m glad to hear that Victor was able to assist you with your coverage and answer all your questions. We aim to provide clear support to our customers. If you need any further assistance, don’t hesitate to reach out. "
Admin - Stage Home Cleaning
October 17, 2024
"Abby did a great job finding us insurance coverage within our budget. Abby, thank you for making it easy for us"
"I appreciate your review! I'm glad Abby was able to find insurance coverage that works for your budget. We strive to make the process seamless for our Good Neighbors. If you need any further assistance, don’t hesitate to contact us! "
Linda Rodriguez
October 17, 2024
"Abby did an outstanding job! She was able to find me an affordable homeowners insurance that met all my requirements. She was not only a sweetheart, but super professional and understanding. State Farm got a new client thanks to her."
"Linda, thank you for sharing your experience! I’m glad to hear that Abby was able to find you affordable homeowner's insurance that met your needs. I will pass along your message to her! We appreciate having you as a Good Neighbor and if you have any questions, feel free to reach out! "
ismet rizvic
October 17, 2024
"Great customer service"
"Ismet, Thank you for your kind review! I’m pleased to hear that you were satisfied with the customer service you received during your visit. As a Good Neighbor, your input is important to us, so if you need anything or have any questions in the future, don’t hesitate to reach out. "
Pamela Lo
October 14, 2024
"Fantastic service."
"Thank you for your feedback, Pamela! I’m pleased to hear you were happy with the service you received. Your comments are important to us, and I appreciate you taking the time to share your experience. Looking forward to seeing you again soon! "