State Farm® Insurance Agent Giovanni Serrano
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carla and Jeff Clark
March 25, 2026
"Amazing service and save us a ton of money. They also explained and walked us through everything. Amazing customer service ❤️🤗"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Giovanni Serrano’s Team. "
Tracey Cole
March 24, 2026
"Israel is very helpful."
imani simon
March 17, 2026
"I had such a great experience with Johann! He was absolutely amazing — thorough, patient, and made sure I understood every part of the process. He took the time to answer all my questions and really made me feel confident in the decisions I was making. On top of that, he was so personable and easy to talk to that I almost forgot I was even handling business. It didn’t feel stressful or overwhelming at all. If you’re looking for someone knowledgeable, professional, and genuinely pleasant to work with, I highly recommend him!"
"Thank you so much for the 5-star review of State Farm Agent Giovanni Serrano’s Team! We deeply appreciate your kind words here in Garland . "
Anthony Hammonds
March 13, 2026
"Very Knowledgeable and Very Efficient"
"Thank you so much for the 5-stars, Anthony! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Manuel Gonzales
March 6, 2026
"Victor did a God job he answered all my questions and helped me through the whole process thank you Victor"
"We appreciate your review, Manuel. We are so happy that you had such a wonderful experience with State Farm Agent Giovanni Serrano’s Team here in Garland ! "
Byron
March 3, 2026
"Giovanni was great and was very knowledgeable. He was able to get me a great rate on my auto insurance."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Giovanni Serrano’s Team here in Garland . "
Nauman Safdar
March 1, 2026
"Giovanni was seriously great to work with. He helped me get my auto insurance set up and also bundled it with my other policies, which ended up saving me a lot more than I expected. He explained everything in a way that actually made sense and made the whole process easy. I really appreciated how straightforward and helpful he was. Highly recommend!"
"Thank you so much for the 5-stars, Nauman! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Giovanni Serrano’s Team anytime."
Carolyn Sisk
February 26, 2026
"Victor was very patient with . Me a d very nice."
"Carolyn, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Giovanni Serrano’s Team—we are always here to help!"
Rosalba Luna
February 25, 2026
"Good"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Giovanni Serrano’s Team. "
Oscar Romero
February 23, 2026
"Was very helpful and clear, made the process really easy!"
"Thank you for your kind review of State Farm Agent Giovanni Serrano’s Team. We appreciate it!"
A Google User
February 23, 2026
"Johann Worked well to get me what o needed at a reasonable price. Very friendly and affective what he does I would highly recommended"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Julia Fike-Meyer
February 23, 2026
"Israel Bautista was absolutely Fantastic at explaining everything, as well as answering ALL my questions! He has my business!"
"Julia, thank you for your wonderful review of State Farm Agent Giovanni Serrano’s Team!"
Mary Duncan
February 4, 2026
"I have been working with Victor. He has returned all calls when he said he would and has been so helpful. I would definitely recommend to others."
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Giovanni Serrano’s Team. "
wanda dove
January 30, 2026
"I want to thank State Farm for one of their representatives Isreal Bautista he did an awesome job taking care of me with my auto insurance. He made sure I understood everything he stayed on the phone with me and guided me through every step of the way with downloading the app and making sure I was comfortable with everything we need more people like him to make sure we understand what we’re gettingThank you again Isreal for the help you provided for me today on January 30, 2026"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Giovanni Serrano’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Andrew Moran
January 21, 2026
"Victor was courteous and answered all my questions. He returned my calls in a timely manner and "walked" me through the application process.Glad to be insured though State Farm. Will recommend this agency to friends and family."
"We appreciate your review, Andrew. We are so happy that you had such a wonderful experience with State Farm Agent Giovanni Serrano’s Team here in Garland ! "
Jose Gonzalez
January 20, 2026
"Isreal the agent that helped through this process was beyond helpful! He helped me through the process so easily and went above and beyond. I’ll definitely be keeping State Farm because of him!"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Giovanni Serrano’s Team here in Garland . "
Gina NA
January 19, 2026
"Very nice and helpful"
"Thank you for your kind words! We’re happy to hear you found our team nice and helpful. Let us know if you ever need anything else! "
McKenly Redmon
January 13, 2026
"Victor got me set up! Very nice and easy!"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Giovanni Serrano’s Team. "
Rolando Santos
January 9, 2026
"Great service quick and easy all over the phone"
"Thanks for the great feedback! We’re glad to hear the service was quick and easy, all over the phone. If you need anything else, just let us know! "
Rob
January 9, 2026
"The experience I just went through with State Farm was so easy to set up and I had great customer service from Johann Castillo. He helped me find the best rates for my vehicles and just made the annoyance of auto insurance hassle seamless. Highly recommend using State Farm, And will continue to have auto insurance through them. Ask for Johann if you decide to go with them!"
"Thanks so much for the awesome review Rob! We’re happy Johann made the whole process easy and helped you find great rates. We really appreciate you recommending us and look forward to helping you with your insurance anytime!"
Leandra Rattler
January 2, 2026
"Isreal made it smooth and easy to start my auto and renters insurance policy. He got me a rate lower than my current rate and it couldnt be happier. I highly recommend!!"
"Thank you so much for your kind words Leandra! We’re thrilled to hear that Isreal made the process smooth and easy, and that you’re happy with your new rate. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs!"
Veronica Scott
January 2, 2026
"Victory did an awesome job!!"
"Thank you for the awesome feedback Veronica! We’re glad to hear that Victor did a great job assisting you. If you ever need anything else, don’t hesitate to reach out! "
Chris Williams
December 31, 2025
"The people I worked with at this company were very professional, knowledgeable, and exuded warmth. I would definitely choose them as a company to consider when I have insurance needs."
"Thank you for your wonderful feedback Chris! We’re delighted to hear that our team made such a positive impression with their professionalism, knowledge, and warmth. We truly appreciate your consideration and look forward to assisting you with your insurance needs whenever they arise."
Adriana Vega
December 29, 2025
"Victor was very friendly and provided great customer service. Thanks for all your help."
"Thank you for your kind feedback Adriana! We’re happy to hear that Victor provided friendly and helpful customer service. We appreciate your trust and look forward to assisting you again in the future! "
Anthony Coleman
December 18, 2025
"Johann was great in walking me through the process for my auto coverage for my new car. He was knowledgeable and he explained everything to where I could understand it."
"Thank you for your kind words Anthony! We’re glad to hear that Johann made the auto coverage process clear and easy to understand for your new car. Providing knowledgeable and helpful service is very important to us, and we’re happy Johann could assist you. Please don’t hesitate to reach out if you need anything else!"