Reviews
State Farm® Agent Giovanni Serrano
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Kalifornia Nicole
October 23, 2026
"Victor was top notch! He helped me quickly and got everything taken care of! Remarkable services"
"Hi Kalifornia, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Giovanni Serrano’s team. Please reach out to us if any questions come up! - Giovanni Serrano’s Insurance Team "
Keitha Charleston
October 23, 2026
"He was great and understanding & nice & was a nice man thank you"
"Thank you so much for your wonderful feedback of us here at Giovanni Serrano’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Giovanni Serrano’s Insurance Team "
Elizabeth Joseph
October 14, 2026
"Victor has been very professional And helpful. Process was very smooth in getting my auto and home policy"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
OSAMAH AL BAKER
October 1, 2026
"She is a good costumer service and she helped me out for everything thank you so much for your help"
"Thank you for your feedback Hanash! We're glad to hear you had a positive experience with our customer service. If there's anything else we can assist you with, please don't hesitate to reach out!
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Nathaniel Arndt
September 30, 2026
"Super friendly and gave a great price!"
"Thank you so much for the 5 stars, Nathaniel! We truly appreciate your feedback and are always happy to help whenever you need us. "
David Banner
September 17, 2026
"Its was great and very helpful"
"Hi David, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Giovanni Serrano’s team. Please reach out to us if any questions come up! - Giovanni Serrano’s Insurance Team "
Dabid McCasland
September 10, 2026
"The young lady was very helpful, also could you send a quote for weather damage please."
"Dabid, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Mohammed Zia Ullah
September 9, 2026
"Great guy victor helped me a lot.
Good pricing"
"Thank you so much for your kind review, Mohammed! If you need insurance assistance, we are just an email or call away! - Giovanni Serrano, your State Farm Agent "
Evan Willis
September 9, 2026
"Polite, professional and efficient. Happy to work with him."
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Michael Jordan
September 2, 2026
"Very knowledgeable and friendly."
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Garland. "
Kay Meh
August 31, 2026
"Best agent, very knowledgeable person, very patient . I am very satisfied with it."
"Thanks so much for the amazing review, Kay! We really appreciate your support here in Garland. Just reach out anytime if you need us - we’re here for you. "
Angel Hernandez
August 29, 2026
"Increíble asistencia, me aclararon todas las dudas que tenía, y en mi idioma"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
The Almightyone
August 29, 2026
"Had the pleasure of speaking with Israel earlier this and could not be happier. He made the whole process super simple, if your looking for someone knowledgeable who will take his take home with you Israel is your guy!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Eduardo Escalante
August 28, 2026
"Great customer service from Abby."
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Alex Marie
August 27, 2026
"Abby is amazing! So sweet. The best customer service 👌"
"Thanks so much for the fantastic rating, Alex! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Anahi Villalba
August 27, 2026
"Israel was very helpful and professional throughout the whole process. He answered all of our questions and made everything easy great customer service, definitely recommend!"
"Thank you so much for the 5-star rating, Anahi! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Giovanni Serrano "
Israel Bautista
August 27, 2026
"Great service from the team"
"Hi Israel, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Garland. If you ever need help, we are just a phone call away! - Your State Farm Agent, Giovanni Serrano "
Lupita Bautista
August 27, 2026
"Than you to Israel for helping with our policies"
"Lupita, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Garland insurance team! - Your State Farm Agent, Giovanni Serrano "
Valeria Bautista
August 27, 2026
"Shoutout to israel"
"Thanks so much for the fantastic rating, Valeria! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Tiffanee Violante
August 26, 2026
"I had the absolute best experience with Abby! I HATE having to sit on the phone and give all my information to get a new insurance plan, but Abby made it so quick and easy and saved me so much money! 10/10"
"Tiffanee, thank you for the amazing review! Our Garland insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Giovanni Serrano, your State Farm Agent "
Joanna Santos
August 26, 2026
"Víctor was very helpful through out the whole process and answered all my questions. He got me insured quick and I’m just happy with my monthly payments."
"Joanna, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Garland insurance team is always here and happy to help. "
Luz Ruiz
August 26, 2026
"Love coming in to this office on Centerville, the agents here are always nice , friendly and very knowledgeable, highly recommend coming here , fastest service I've received in along time, thank you Giovanni for your professionalism and outstanding service"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Alexandra Garcia
August 26, 2026
"I had a great experience with Abby. She was so nice, helpful, and patient with me as I had a lot of questions. She was always very responsive with all calls and emails. Thanks Abby!"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Garland. "
Leo Bailey
August 17, 2026
"Easy and convenient to get the policy"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Garland. "
Sean Mariano
August 11, 2026
"Victor on Giovanni’s team was super helpful and responsive. Got me exactly what I needed for an awesome rate."
"Sean, thank you for the amazing review! Our Garland insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Giovanni Serrano, your State Farm Agent "