State Farm® Insurance Agent Giovanni Serrano
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Clay
November 9, 2025
"Victor did a great job in helping me in exactly the way that I asked in a swift concise manner. The office environment that Mr. Serrano has setup made for the most enjoyable insurance buying experience I’ve been a part of."
Blanca Alarcon
November 6, 2025
"Sr.Johann fue super amable y con mucha paciencia para explicar cada paso de las cobertura. Super gran agente gracias"
"Muchas gracias por tus amables palabras Blanca. Nos alegra saber que el Sr. Johann pudo brindarte la paciencia y claridad que necesitabas para entender cada detalle de las coberturas. Estamos aquí para ayudarte en lo que necesites. ¡Gracias por confiar en nosotros!"
Bryan Infante
November 5, 2025
"Excelente atención Giovanni serrano"
"Muchas gracias por tu comentario! Nos alegra saber que recibiste una excelente atención de parte de Giovanni Serrano. Estamos aquí para ayudarte siempre que lo necesites!"
Reinaldo Menendez
November 4, 2025
"Very pacient and knowledgeable answered all my cuestions gave me different options was competitive with pricing. Totally satisfied with the service received."
"Thank you so much for your kind words Reinaldo! We're glad to hear that you found our team patient, knowledgeable, and helpful throughout the process. Providing competitive options and excellent service is our priority. We truly appreciate your trust and look forward to assisting you again in the future"
Johnny Tony
October 28, 2025
"Giovanni, tu representante es un vendedor de primero. Dale un aumento."
"¡Muchas gracias por tus amables palabras! Nos alegra saber que Giovanni te brindó un excelente servicio. Le haremos llegar tu reconocimiento. ¡Esperamos seguir atendiéndote con la misma calidad!"
Lori Eddy
October 27, 2025
"I had been looking for insurance for a couple weeks for the truck I just started using and every single company that I spoke with wanted $250 and up for state minimum all because I am single one vehicle and credit but Israel worked on it with diligence and put every discount that applied for me and got it down to just a little over $100 and I’m good with that after all it has been some time since I had auto insurance in my name. Thank you for everything and thank you for caring enough to take your work home with you incase I was able to pay and start it on a Sunday you are the best 💜 💯"
"Thank you so much for your wonderful review Lori! We're thrilled that Israel was able to find the best coverage for you at a great price, and that his dedication made a difference. It's our goal to provide personalized service and care, and we're glad that it showed. We appreciate your trust and kind words—if you ever need anything else, we're here for you! 💜🚗💯"
Camille Holland
October 26, 2025
"Johann was exceptionally helpful and patient while we shopped for car insurance. He took the time to explain our options clearly, was always professional, and followed up promptly to make sure everything went smoothly. We were so impressed with his knowledge and customer service that we decided to switch our homeowners insurance to him as well. It’s rare to find someone so dedicated and easy to work with. We’re truly grateful for his help and highly recommend him!"
"Thank you so much for your kind words and detailed feedback Camille! We're delighted to hear that Johann provided you with exceptional service, clear explanations, and professional support throughout your car insurance search. It means a lot to us that you trusted him with your homeowners insurance as well. We truly appreciate your recommendation and look forward to continuing to serve you with the same dedication and care!"
Corpse Grinder Ken
October 24, 2025
"It was all done over the phone. Giovanni Serrano and staff were a great help, very professional. Everything went very smooth. He and his staff are definitely an asset to the company. Highly recommended!!! ☆☆5☆☆"
"Thank you for your fantastic review Ken! We're glad to hear that Giovanni Serrano and our team provided professional and smooth service over the phone. Your kind words mean a lot to us, and we truly appreciate your recommendation. We're always here to help whenever you need us!"
McKinzee Adams
October 24, 2025
"Johann was awesome. Saved us money on auto and homeowners and was very responsive! Described each coverage! Even helped explain coverages on a motorcycle policy when he couldn’t beat the price! Would recommend this agency and Johann to everyone! Thank you!!!!!"
"Thank you so much for your wonderful feedback! We're thrilled to hear that Johann was able to assist you so effectively and provide clear explanations. It's great to know he helped you save money and guided you even when a better price wasn’t available. We truly appreciate your recommendation and look forward to serving you again in the future!"
Ronny_alejo Salazar
October 20, 2025
"Excelente asistencia y de mucha ayuda sus servicios"
"Muchas gracias Ronny por tu amable comentario! Nos alegra saber que nuestro servicio fue de gran ayuda para ti. Estamos siempre aquí para asistirte en lo que necesites!"
Ebony ART
October 15, 2025
"Victor was great. His very fluid and adaptable personality made things a breeze."
"Thank you so much for your kind words! I’m glad to hear that our approach made things easy and smooth for you. It was a pleasure working with you!"
adrian valdez jr
October 10, 2025
"Victor was great! He was very attentive and honest. My current insurance provider treated me like another number. Even made me feel unwelcome after I reached out for help."
"Thank you so much for your kind words Adrian! We’re thrilled to hear that Victor provided you with attentive and honest service. It’s important to us that every client feels valued and supported, and we’re glad Victor was able to deliver that experience. If you ever need anything else, please don’t hesitate to reach out!"
Pedro Maldonado
October 9, 2025
"buy buena atencion un gran cervicio me pusieron el techo de ka casa"
"Thank you for the fantastic 5-star review! We’re so happy to hear you had a great experience. Your feedback is truly appreciated, and we’re grateful for your support. If you ever need anything or have any suggestions, please feel free to reach out. We look forward to serving you again soon! "
Lili gallegos
October 3, 2025
"Excelente precio, servicio y amabilidad"
"Muchas gracias por tu excelente comentario! Nos alegra saber que estás satisfecho con nuestro precio, servicio y amabilidad. ¡Esperamos seguir atendiéndote con la misma calidad!"
Hector Galarraga
September 30, 2025
"Giovani es un excelente agente lo felicito por su buen trabajo y gracias."
"Muchas gracias por tus amables palabras! Nos alegra saber que Giovani te brindó un excelente servicio. Le haremos llegar tus felicitaciones. Gracias por confiar en nosotros. ¡Estamos para ayudarte siempre!"
Hanash Basha
September 30, 2025
"She is a good costumer service"
"Thank you for your feedback Hanash! We're glad to hear you had a positive experience with our customer service. If there's anything else we can assist you with, please don't hesitate to reach out! "
Gerardo Leyva
September 30, 2025
"Great customer service and better providing competitive quote for auto insurance. Highly recommend."
"Thank you so much for your kind words Gerardo! We're thrilled to hear you had a great experience with our customer service and found our auto insurance quotes competitive. We truly appreciate your recommendation and look forward to assisting you again in the future!"
anna b
September 29, 2025
"Victor is awesome!"
"Thank you for the awesome shout-out Anna! We're thrilled to hear that Victor made such a great impression. We appreciate your support!"
Leo Camacho
September 26, 2025
"Abby was very detailed and offered great insight!"
"Thank you for your kind feedback Leo! We're happy to hear that Abby provided detailed information and valuable insight. We appreciate your support and look forward to assisting you again! "
Abigail Martinez
September 25, 2025
"A few years ago i was shopping around for rates for car insurance. Unfortunately a lot of insurance companies provided rates without providing any context of why the prices were so high. I spoke to Victor and he was extremely helpful. He answered all my questions. He also assisted me in getting life insurance coverage. Every time i have had questions or needed assistance he has help me at every step. He has gone above and beyond. I would highly recommend people to give him a call, who are needing aid with finding the right coverage."
"Thank you for sharing your experience! We're so glad Victor was able to provide clear answers and support throughout your car and life insurance journey. Going above and beyond for our clients is what we strive for, and it’s wonderful to hear Victor delivered just that. We truly appreciate your recommendation and look forward to continuing to assist you whenever you need us."
Caleb Holcomb
September 25, 2025
"If you’re looking for someone to get insurance through I would HIGHLY recommend calling and talking to Johann! Best guy to help take care of all your necessities and needs in the insurance world!"
"Thank you so much for the high recommendation Caleb! We're thrilled to hear that Johann provided exceptional support in handling all your insurance needs. It’s great to know he made such a positive impact. We appreciate your trust and look forward to assisting you again!"
Selena Martinez
September 25, 2025
"Abby was such great help and super sweet!"
"Thank you so much for your kind words! We're delighted to hear that Abby was not only a great help but also super sweet. We truly appreciate your support! Like a good neighbor, we are always here Selena! "
Daniel De leon
September 25, 2025
"Abby was a great help!!"
"Thank you for your kind words Daniel! We're glad Abby was such a great help. We appreciate your support and look forward to assisting you again!"
Keslin C
September 25, 2025
"Abby is great!"
"Thank you for the wonderful compliment Keslin! We're thrilled to hear that Abby made a great impression. We appreciate your support! "
Edith Rivera
September 25, 2025
"Abby has always been a great help!"
"Thank you for your kind words! We're so happy to hear that Abby has consistently been a great help. Your support means a lot to us, and we look forward to assisting you whenever you need! "