
State Farm® Insurance Agent Giovanni Serrano
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alejandra Lio
June 27, 2025
"I had a great experience working with this agency."
"Thank you so much for your kind words Alejandra! We’re thrilled to hear you had a great experience working with Victor. We look forward to assisting you again in the future! Like a good neighbor, we will be here for you! "
Gagan
June 26, 2025
"I had an amazing experience working with Victor, my State Farm insurance agent. He helped me step-by-step through the entire process of getting quotes for two cars and renters insurance, and he made everything incredibly easy to understand. Victor has a lot of patience and always took the time to explain things clearly, even when I asked the same question more than once. His responses were quick, and he was always available when I needed help. The quotes he provided were very competitive, and I truly appreciated his professionalism, calm attitude, and dedication. I’m really happy with the service I received — thank you, Victor! Highly recommend him to anyone looking for great coverage and even better customer support."
"Thank you so much Gagan for your wonderful review! We're thrilled to hear that Victor provided you with such exceptional service during your insurance journey. It's great to know that his patience, clear explanations, and dedication made the process easy for you. We truly appreciate your recommendation and are glad you found competitive quotes that meet your needs. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. Enjoy your new coverage, and thanks again for choosing us!"
Starla Dickinson
June 25, 2025
"Javon helped me out tremendously with getting insurance. Was patience and explain everything to me. Very kind and understanding."
"Thank you, Starla, for your fantastic review! We're so glad to hear that Johann was able to assist you in securing your insurance. His patience and ability to explain everything clearly are truly valued qualities, and we're thrilled that you found him kind and understanding. If you ever have more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback and thank you for choosing us!"
Roy Cabanez
June 24, 2025
"Very great experience with Victor. Very knowledgeable."
"Thank you so much for your wonderful review Roy! We're thrilled to hear that you had a great experience with Victor and found him knowledgeable. Your feedback means a lot to us, and we look forward to serving you again in the future!"
Abrehat Azanaw
June 19, 2025
"Victor was very kind and helpful. He addressed all of my question, is very knowledgeable and informed me of discounts that I can receive. Victor made this a very smooth process."
"We appreciate your review Abrehat! We are delighted to know you had a great experience with Victor at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. If you have any questions we are always here to help! "
Mireille TANOH
June 19, 2025
"Thank you for your patience"
"Thank you Mireille for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We love having you as our client and we appreciate your time always!"
John K
June 10, 2025
"Had a great experience working with Victor. I was shopping for insurance and he had all the answers I needed and worked to find me the best coverage and at a great rate. Victor was on point with his responses and took great care to add me to their growing customer base."
"Thank you for your fantastic review! We're delighted to hear about your great experience with Victor. It's wonderful to know that he was able to provide you with the information you needed and help you find the best coverage at a great rate. We truly value your trust and are excited to welcome you to our growing customer base. If you have any further questions or need assistance, please feel free to reach out anytime!"
Carl Pickron
June 7, 2025
"Johann was very honest and nice made me feel like I was wanted to be with State Farm."
"Thank you for your wonderful review! We're so glad to hear that Johann made you feel valued and welcomed at State Farm. Honesty and kindness are important to us, and it's great to know that Johann exemplified these qualities. If you need any further assistance, please don’t hesitate to reach out. We’re here to help!"
Tim Scudder
June 6, 2025
"Very Helpful and Polite"
"Thank you so much for your kind words! We're thrilled to hear that you found our service helpful and polite. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with Johann. If you need anything else, don’t hesitate to reach out!"
clifford akuma
June 5, 2025
"they were supper helpful especially Abby she help me save a a lot of money"
"Thank you Clifford so much for your fantastic review! We're thrilled to hear that Abby was able to assist you and help you save money. Our team strives to provide the best service possible, and it's wonderful to know that you had a positive experience. If you need any further assistance, don't hesitate to reach out. We look forward to serving you again!"
James Nguyen
June 4, 2025
"I had a fantastic experience working with Victor on my auto policy. He was exceptionally helpful in answering my questions and assisting me in choosing the correct policy coverage, making sure I wasn't paying for options I didn't need. Highly recommend anyone looking for insurance to contact them and see if they can help you find the right policy and coverage for your specific needs. Couldn't be happier with the service I received--bravo to Giovanni and his team!"
"Thank you so much James for your kind words and this fantastic 5-star review! We're thrilled to hear that Victor provided you with exceptional service and helped you find the perfect auto policy for your needs. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you ever have any more questions or need assistance in the future, don’t hesitate to reach out. Bravo to you for choosing us, and we look forward to serving you again!"
Jeff Gómez
June 4, 2025
"The treatment and service that Johann provided was excellent! Recommeded 💯"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
GELSi NuneZ
June 3, 2025
"Súper y excelente servicio xq se tomó el tiempo suficiente para explicar todas mis dudas 100% GRCIAS VICTOR POR SER MUY AMABLE"
"¡Muchas gracias Gelsi por tu reseña! Nos alegra saber que Victor pudo tomarse el tiempo para aclarar todas tus dudas y brindarte un servicio excelente. Su amabilidad y dedicación son muy valoradas. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Fitsum Endeshaw
May 28, 2025
"Victor is really the insurance representative I met. He’s so professional and helpful."
"Thank you so much for your kind words, Fitsum! We're thrilled to hear that Victor provided you with such a positive experience. His professionalism and helpfulness are truly appreciated, and we’re glad he could assist you. If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again!"
Graciela Bermejo
May 22, 2025
"Friendly and knowledgeable. Went above and beyond to get me the best rate possible according to my specific needs!"
"Graciela, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Oseneme rita Ebih
May 20, 2025
"the person that attended to me did a very Good job, he was so patient, the price was really Good ,his name is Johann, he’s very nice he will give u all the options"
"Thank you Oseneme so much for your fantastic review! We're thrilled to hear that Johann provided you with excellent service and took the time to explain all your options. Your kind words and recognition of his patience mean a lot to us. We strive to offer great value and customer care, and it's wonderful to know we hit the mark with you. We look forward to serving you again soon!"
Theophilus Salami
May 20, 2025
"Great work johann"
"Thank you Theophilus for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Johann does everything I can to go above and beyond, and we will continue to provide that standard of excellence! If you ever have any questions or need assistance, we’re here to help! "
jesse paniagua
May 19, 2025
"Excellent customer service. Got great quote from Abby. Thanks for adding me with State Farm."
"Thank you, Jesse! I'm so glad to hear that you had a great experience with Abby and that you found a quote that works for you. Welcome to State Farm! If you have any questions or need further assistance, don’t hesitate to reach out. We’re here to help!"
willette Logan
May 16, 2025
"With my busy schedule, Victor helped saved me money on my auto and renters policy Thank you Victor, I will refer my friends and family"
"Thank you so much for your kind words! I'm thrilled to hear that Victor could help you save money on your auto and renters policies. Your referrals mean the world to us, and we're here anytime you need assistance. Welcome to our State Farm family!"
chelsea williams
May 13, 2025
"Thank you victor! Very very patient and kind answering all of my questions and concerns!"
"You're very welcome! I'm glad to hear that you found Victor's assistance helpful. If you have any more questions or need further support, feel free to reach out anytime. Your satisfaction is our priority! "
Samuel Perico
May 9, 2025
"Gio is great, super helpful and easy!"
"Thank you so much for your kind words Sam! I'm always here to take care of you, like a good neighbor, I am here! We look forward to serving you again!"
Deepesh Dileepkumar
May 7, 2025
"I had a great experience getting an insurance quote! The process was quick, smooth, and transparent. Victor Martinez was professional, knowledgeable, and took the time to explain all the options clearly. I felt confident and well-informed throughout. Highly recommend their services!"
"Thank you so much Deepesh for your kind words! We're thrilled to hear that you had a great experience getting your insurance quote. Victor is indeed a valuable member of our team, and we're glad to know he provided you with the professional and knowledgeable service we strive for. Your recommendation means a lot to us, and we look forward to assisting you again in the future!"
_justbrooke._
May 5, 2025
"From breaking down the policy, deep explanation of the policy, various options, timely response and being a sweetheart; Johann definitely set the bar for sales and customer engagement!"
"Thank you so much for your kind words! We’re thrilled to hear that Johann provided you with such exceptional service. It’s wonderful to know that his thorough explanations and attentive support made a positive impact on your experience. We strive to set the highest standards in customer engagement, and feedback like yours inspires us to keep up the great work. If you have any more questions or need further assistance, feel free to reach out!"
Juan Serrano
May 1, 2025
"I was able to get way better coverage, save money, and have more peace of mind! 10/10"
"Thank you for your positive review, Juan. I'm delighted to hear that you found the service excellent and that my knowledge was helpful in getting you better coverage. We're here to continue offering top-tier service and support, so if you have any further questions or need assistance, please don't hesitate to reach out. "
Vanesa Ruiz Chacon
May 1, 2025
"Excelente!!"
"Gracias Vanesa por tu maravilloso comentario! Nos alegra saber que tuviste una experiencia excelente con nosotros. Tu opinión es muy apreciada y nos motiva a seguir esforzándonos por la excelencia!"